Effective date: May 20, 2025
This Privacy Policy applies to personal information processed by Fitvive ("we," "us," and "our") in the course of our business, as collected from our website at fitvive.app, our mobile applications, and related online or offline offerings we operate (collectively, the "Services"). Capitalized terms not defined here have the meanings set forth in our Terms and Conditions.
We automatically collect information such as IP address, browser type, device information, app version, and usage data when you interact with our Services. For move-to-earn features, we also process activity data you choose to share, including step counts, workout sessions, sneaker usage, missions completed, streaks, squad activity, and leaderboard rankings.
Cookies and similar technologies: We use cookies and similar technologies to remember preferences, measure performance, and improve the experience on our website.
Analytics: We may use analytics services to understand how our Services are used and to improve reliability and performance.
We do not sell your personal information. Fitvive does not use cryptocurrency, tokens, or blockchain wallets as part of its reward system.
Service providers: We share information with vendors that help us deliver hosting, analytics, communications, identity verification, payment processing, and UPI payout services.
Legal requirements: We may disclose data when required by law or when necessary to protect rights, safety, or compliance.
Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may transfer as part of that transaction.
We may store and process data in India and other jurisdictions where we or our service providers operate.
You may object to or limit certain uses of your data where applicable law allows.
Email: Use the unsubscribe link in promotional emails to opt out of marketing messages.
Activity data: You can control motion and health permissions through your device settings. Some features require activity data to function.
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information. Contact us at contact@fitvive.app.
We retain your information for as long as needed to provide the Services, process rewards and payouts, resolve disputes, and meet legal obligations.
We implement safeguards designed to protect your data. No method of transmission or storage is completely secure. If we become aware of a breach affecting your personal information, we will notify you as required by law.
Our Services may link to third-party websites or app stores. We are not responsible for their privacy practices.
Our Services are intended for individuals 18 years of age and older. If we learn we have collected personal information from someone under 18 without proper consent, we will delete it promptly.
We may update this Privacy Policy from time to time. We will post the updated version on this page. Continued use of our Services after changes become effective means you accept the updated policy.